Experience

John Sroka Technical Services
Software Engineer / Consultant / Technical Service Provider
New York, NY
2004 to Present

Provider of custom software solutions, professional services and technical assistance
  • Administrate, configure and debug MySQL databases for websites
  • Complete blog, forum, gallery and shopping cart (e-commerce) customization and integration
  • Implement spam reduction measures in comments, e-mail, forums and galleries using Akismet, SpamAssassin and custom mods
  • Keep web-based software applications up to date and running smoothly
  • Provide technical assistance in the upkeep and maintenance of computer equipment and software regardless of platform and OS
    • Clients: Seescapes Publishing, Modern Ketubah, Tara Sroka Designs, Heather Milano Designs, Finger Lakes Securities, LLC, Stuyvesant Town-Peter Cooper Village Tenants Association, Physicians’ Research Network, Tenants Political Action Committee, Pink Ink Studios

Tokio Marine Management – Claims Service
Claims Service Associate
New York, NY
2006

Performed beta testing of the client’s new claims handling software
  • Applied knowledge of Visual Basic GUI design and application usability
    • Used Rational RequisitePro software to track that all requirements were implemented properly
  • Researched and processed medical claims for payment using the company’s internal data entry, filing and retrieval processes
  • Served as point of contact both internally and externally for general claims service and bill resolution issues

Oxygen Media – Creative Services
Production Assistant
New York, NY
2005

Improved the workflow of print and on-air production artists
  • Applied knowledge of fontography and Macintosh font management software
    • Extensis Suitcase Server X1 (font server and asset management software) running on Macintosh OS X
  • Classified and organized the font collection used by production artists with regards to their specific usability needs
  • Customized the font management software to aid in the handling of the department’s font collection

Real Time Enterprises, Inc. – Current Engineering
Software Engineer
Rochester, NY
2001 to 2003

Developed and debugged FDA compliant software upgrades to provide new/additional features for Johnson & Johnson medical laboratory chemistry analyzers
  • Applied knowledge of developing and debugging C software
    • PL/M and C software developed on a Sun workstation running Solaris and compiled for iRMX in DOS
  • Learned PL/M programming language and integrated upgrades into pre-existing PL/M and C code
  • Learned how to control the software using the iRMX embedded/real-time operating system
  • Modified the analyzer’s GUI to take advantage of all newly added features

Questra Corporation – e-Appliance Solutions Team
Consultant
Rochester, NY
2000 to 2001

Retrofit a new embedded software architecture into Sharp Labs of America’s next-generation networked digital imager
  • Applied knowledge of the C programming language and my Computer Engineering degree
    • Implemented the Integrated Print Systems (IPS) architecture for a MIPS processor running pSOS
  • Learned how to analyze and break apart existing software and adapt it through methodical development and debugging
  • Researched Adobe Type 1 and CIDFont formats to enable printing of international character sets
  • Aided in implementing and debugging the SNMP agent for easier remote monitoring and management of the imager and its supplies

Eastman Kodak Company – Research & Development
Software Engineer Intern
Rochester, NY
Summer 1998 & 1999

Designed and developed software for a high volume lenticular printer prototype
  • Applied knowledge from software engineering coursework
    • Learned Visual Basic and used it to construct a GUI which interacts with external hardware components
  • Created custom user controls using Adobe Photoshop and Illustrator for a consistent and intuitive end-user experience
  • Created a printer simulation DLL in Microsoft Visual Basic and integrated Microsoft Access databases using SQL to record and display statistics and errors
  • Developed an efficient, robust communication protocol between a Delta Tau PMAC-PC servo motion controller and Windows NT
  • Tested the protocol over RS-232 to establish reliability over extended periods of time and ported it to C for use on VxWorks